Running into an issue at MCB77? Whether it's a payment question, a missing bonus, or trouble logging in — we're here to help.
The most frequently asked questions, all in one place
Step-by-step guide to creating a new account
How to Make Payments via bKash, Nagad & Rocket
How long does it take to receive winnings
How to Claim Your Welcome Bonus & Offers
Password Change & Account Security
Android & iOS App Download and Setup
Signing up at MCB77 takes just a few minutes
New to MCB77? No worries — signing up is quick and easy, and the whole process is available in Bangla. Click the "Register" button at the top of our website to get started. A form will appear asking for your mobile number, name, and a password. Your password should be at least 8 characters long, and a mix of letters and numbers is strongly recommended.
Once you submit the form, an OTP code will be sent to your mobile number. Verify it and your MCB77 account will be ready to use. Please note that each mobile number can only be used to create one account.
Login issues are often caused by an incorrect password or Caps Lock being on. Click the "Forgot Password?" link on the login page and a reset code will be sent to your registered mobile number. Use that code to set a new password.
If you suspect unauthorized access to your account or find it has been blocked, contact our Live Chat support immediately. Our team is available 24/7 and resolves most issues within 15 minutes.
MCB77 recommends enabling two-step verification to keep your account secure. Turn it on from the Settings menu and you'll receive a verification code on your mobile each time you log in, adding an extra layer of protection.
Look for the button at the top right of the page
Enter your Bangladeshi number, then set your name and password
Verify with the code sent to your mobile
Start from ৳500 via bKash or Nagad
150% Welcome Bonus will be added automatically
Deposits & Withdrawals at MCB77 – Simple and Straightforward
The easiest way to deposit at MCB77 is via mobile banking. With bKash, Nagad, or Rocket, funds are added to your account within minutes. To deposit, log in to your account, go to the "Deposit" option, and select your preferred payment method.
The minimum deposit is just ৳500. Once payment is confirmed, funds usually appear in your MCB77 balance within 1–5 minutes. If your balance hasn't updated after 5 minutes, contact support with your transaction ID.
When making a deposit, always make sure you are sending money to mcb77's official payment number. To avoid fraud, verify the payment number directly from our website every time.
Withdrawing from MCB77 is just as straightforward. Log in to your account, head to the "Withdraw" option, and enter the amount and payment method. Regular members typically receive their funds within 10–30 minutes, while VIP members get theirs in as little as 5 minutes.
The minimum withdrawal amount is ৳300. Before submitting a withdrawal request, make sure your KYC verification is complete and any bonus turnover requirements have been met. If you run into any issues, contact our support team with your withdrawal transaction ID.
You can withdraw up to ৳2,00,000 per day. VIP Diamond members enjoy an even higher limit.
Important: Bonus turnover requirements must be met before you can withdraw. For the Welcome Bonus, you need to wager 15x the combined deposit and bonus amount. Please read the Terms & Conditions for full details.
Learn how MCB77 bonuses work, in full detail
As a new member, you can get up to 150% Welcome Bonus on your first deposit at MCB77. That means a ৳1,000 deposit gives you a total of ৳2,500 in your account. The bonus is credited automatically — no promo code needed.
To claim the bonus, your first deposit must be made within 72 hours of registration.
MCB77 offers special reload bonuses for regular players every week. Log in to your account every Friday to see your weekly bonus offer, customized based on your gaming history and VIP level.
Reload bonuses typically range from 20%–50% and apply to specific games or sports.
MCB77's cashback program is genuinely rewarding. Each week, a set percentage of your net losses is returned to you as cashback. Bronze members receive 5%, Gold members get 12%, and Diamond VIP members can earn up to 25%.
Cashback bonuses generally have no turnover requirements, so you can withdraw them directly.
Everything you need to know about MCB77's games and Sports Betting
MCB77's Live Casino section features Baccarat, Roulette, Blackjack, Dragon Tiger, and many more games. At the start of each game, click "View Rules" to see a full breakdown of how to play. You can also ask the live dealer questions directly via chat.
New players are advised to start with small bets and get a feel for the game first. Many games on MCB77 also have a free practice mode where you can play without risking real money.
Before placing bets on cricket, football, or any other sport, take a close look at the match odds. MCB77's betting page offers a range of markets for every match — match winner, total runs, player performance, and more. In live betting, odds shift as the match progresses, so timing your bets right is key.
One of the most common mistakes is chasing losses with bigger bets. mcb77 always encourages responsible betting — stick to your budget and never place large bets out of frustration after a loss.
Answers to the most frequently asked questions in the Help Center
Still not resolved? Our support team is always here to help
The fastest way to reach us. Average response time is under 2 minutes.
● Online NowFor complex issues, reach out via email with full details.
Support@mcb77.ws
Follow the MCB77 official Telegram channel for the latest offers and updates.
● ActiveOur support team is at your service 7 days a week, 24 hours a day.
● Available 24/7